Frequently Asked Questions and Answers

SandyTheme Templates can use for WordPress?

No. SandyTheme’s Templates is for Blogger only (blogger.com/blogspot.com)

I cannot find XML file to install.

Please read how to install Sandytheme templates.

Does template come with free installation?

Absolutely yes. We are so happy to help you to install template on your website. To do that, we need your website administration permision. From your Blogger dashboard -> Setting -> Basic -> Add author -> Put our email -> Click to invite. You can find Email in Instruction file. Since I accept your blog invitation, please change to admin. Installation can take 1-3 days.

How long can I get free support from SandyTheme?

Since you are using SandyTheme templates, supporting is total free in the first year. From next years, supporting can be calculated based on your requirements.

Which includes in free support and installation package?

Installation is total free and we will base on your previous data (navigation, widgets) to install but we find many cases that their blogs do not enough data for installation. In that case, you need to provide full information for installation.

Free support is everything related to theme, not include setting up the third-party widgets or custom work. We will answer any questions to help you to solve troubles about the template.

Can I get refund for purchased template from SandyTheme?

As mentioned in refund policy, We practice a no refund policy so if you experience any difficulties with one of the digital download products or if you undergo any problems with downloading it, we will be more than happy to help you to fix it. If you purchased an item that was not instant download (i.e. an add-on item), and you have not received the product yet, we can provide a full refund – no questions asked!